Step 1: Browse & Select Your Hardware

Start by exploring our comprehensive catalog of quality vape hardware. We offer five main product categories:

• 510 Thread Batteries: From budget-friendly buttonless batteries to premium variable voltage devices with preheat functions and custom voltage settings. Available in multiple colors and finishes.
• Disposable Vapes: Ready-to-use devices in various capacities (800-6000 puffs), perfect for customers who want convenience and simplicity. Ideal for branded promotional products.
• Pod Systems: Refillable and replaceable pod devices offering the perfect balance of convenience and customization. Popular with customers who want flexibility without complexity.
• Dab Pens & Concentrate Devices: Specialized hardware for concentrates, waxes, and dabs, featuring quartz, ceramic, and titanium heating elements. Built for enthusiasts who demand performance.
• Accessories: Charging cables, carrying cases, cleaning tools, and other essential accessories that can also carry your brand. Perfect for gift sets and customer loyalty rewards.

Each product page includes detailed specifications, pricing for different order quantities, available colors, and branding options. Take your time reviewing the options—if you have questions about which hardware is best for your customer base, our sales team can provide recommendations based on current market trends and your specific needs.

Pro Tip: Consider ordering sample packs before committing to a large branded order. For $50-150, you can receive samples of our most popular products to test quality and customer appeal firsthand.

Step 2: Choose Your Branding Level

We offer three distinct branding tiers designed to accommodate different budgets, timelines, and brand ambitions:

Tier 1: Logo Print (+$0.35-0.75/unit)

Perfect for retailers who want to add their brand to quality hardware without a major investment. This tier includes:

• 1-3 color logo screen printing or pad printing on the hardware body
• Standard retail packaging (manufacturer's generic boxes or tubes)
• Basic setup and proof process
• 2-3 week production timeline

Best for: Testing a new product line, promotional giveaways, or supplementing existing inventory with branded alternatives.

Tier 2: Full Custom Package (+$1.00-1.75/unit)

Our most popular option for serious retailers who want complete brand control. This tier includes:

• Everything in Tier 1
• Custom branded product boxes or tubes with your logo, colors, and product information
• Custom instruction inserts with usage guidelines, warnings, and your contact information
• Branded outer shipper boxes (for orders of 1,000+ units)
• Compliance-ready packaging with all required warnings and legal text
• 3-4 week production timeline

Best for: Building a recognizable brand, creating shelf-ready retail displays, and maximizing perceived value.

Tier 3: Complete White-Label (+$2.50-4.00/unit)

The ultimate branding solution for retailers building a premium brand identity. This tier includes:

• Everything in Tier 2
• Custom hardware colors and finishes (where available—metallic, matte, soft-touch, custom Pantone matching)
• Full brand identity kit: branded marketing materials, product photography, social media assets
• Custom marketing materials: shelf talkers, display stands, promotional posters
• Dedicated account manager for personalized support and priority service
• 4-6 week production timeline

Best for: Established retailers with strong brand recognition, launching premium product lines, or creating exclusive branded collections.

Not Sure Which Tier Is Right? Contact our team for a free brand consultation. We'll discuss your goals, budget, and timeline to recommend the perfect solution.

Step 3: Submit Your Order & Artwork

Once you've selected your products and branding tier, it's time to submit your order. Here's the process:

Request a Detailed Quote

Use our quote request form or contact us directly with:

• Selected products and quantities
• Chosen branding tier
• Desired delivery date (if you have a deadline)
• Any special requests or questions

You'll receive a comprehensive quote within 4 business hours, breaking down all costs including unit pricing, branding fees, setup charges (if applicable), and shipping.

Prepare Your Artwork

While waiting for your quote, gather your artwork files. We accept:

• Vector files (preferred): .AI, .EPS, .PDF with editable vectors
• High-resolution raster files: .PNG with transparency or .PSD (300 DPI minimum, 600 DPI preferred)
• Brand assets: Pantone color codes, brand style guide, any specific fonts or graphics

Submit Your Order

Once you approve the quote, you'll receive an order form and artwork submission link. Upload your files, provide any special instructions, and submit a 50% deposit (or full payment for first-time orders under $2,500). Credit card, ACH transfer, and approved Net terms are accepted.

Don't Have Print-Ready Artwork? No problem. Our design team can help optimize your logo, create packaging layouts, or design a complete brand identity. Design services range from $150-750 depending on scope.

Step 4: Proof Approval & Refinement

Within 24-48 hours of receiving your artwork, you'll receive digital proofs showing exactly how your products will look. Here's what to expect:

Digital Proofs Include:

• Photo-realistic mockups of your logo on the selected hardware
• Flat layouts of custom packaging (if applicable) showing all panels
• Color representations with Pantone matching notes
• Placement specifications with exact measurements
• Text and legal compliance verification

Review & Approve

Examine the proofs carefully. Check logo placement, color accuracy, text spelling, legal warnings, and overall appearance. You have three options:

• Approve: Everything looks perfect—proceed to production immediately
• Request Changes: Need adjustments? We'll revise and send new proofs within 24 hours. Unlimited revisions included.
• Request Physical Proof (optional): For an additional fee ($150-300), we can produce physical samples before full production. Adds 1-2 weeks to timeline but provides 100% certainty.

Important: Once you approve proofs, changes become significantly more difficult and may incur additional costs. Please review carefully before approving.

Step 5: Production, Quality Control & Delivery

After proof approval, your order enters production. Here's what happens behind the scenes:

Production Phase

Your order is assigned to one of our certified manufacturing partners. The production timeline depends on your branding tier:

• Tier 1 (Logo Print): 2-3 weeks
• Tier 2 (Full Custom Package): 3-4 weeks
• Tier 3 (Complete White-Label): 4-6 weeks

During production, we'll send you periodic status updates via email. You can also check your order status anytime by logging into your account dashboard.

Quality Control Inspection

Before shipping, every order goes through our multi-point quality control process:

• Random sample pull (5-10% of order quantity)
• Logo placement and print quality inspection
• Device functionality testing (charge test, draw test, voltage test)
• Packaging accuracy verification
• Compliance documentation review

Orders that don't meet our quality standards don't ship. Period. We'll remake any defective products at our expense.

Shipping & Tracking

Once your order passes QC, it's carefully packed and shipped via trusted carriers (FedEx, UPS, or regional freight for large orders). You'll receive:

• Shipping confirmation email with tracking number(s)
• Estimated delivery date
• Carrier contact information
• Signature requirements (for orders over $5,000)

Delivery & Inspection

When your order arrives, inspect it immediately:

• Check shipping boxes for damage
• Verify unit count against packing slip
• Inspect a sample of products for quality
• Report any issues within 48 hours for fastest resolution

Shipping Costs: FREE on all orders $500+. Orders under $500 have flat-rate shipping of $35-75 depending on weight and destination. Expedited and international shipping available—contact us for rates.